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07
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2010
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Win-A-Ton
Win-A-Ton Survey
As a valued customer of New England Wood Pellet, your opinion matters! We take pride in delivering our customers a superior quality product, and we didn't get to where we are today without making improvements along the way.
Please take a minute to complete our survey and you just might win a FREE ton of pellets! Once you complete the survey, your email goes directly into the drawing that will be held each month. One lucky winner will be chosen at random and will be announced on PelletHeat.com.
Please fill out the information below so we know how to get a hold of you if you win. Good luck!
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Name
E-mail
Address:
Address:
Address 2:
Address 2:
City / Town:
City / Town:
State:
State:
PLEASE SELECT
ME
NH
CT
MA
VT
RI
PA
NJ
NY
Other
Zip / Postal Code:
Zip / Postal Code:
Phone Number:
Phone Number:
1. Do you burn pellets?
Yes
No
2. Do you burn New England Wood Pellets?
Yes
No
3. If Yes, how long have you been burning New England Wood Pellets?
1 year or less
2-3 years
4-5 years
6 or more years
4. If No, which brand do you burn? (check all that apply)
Barefoot
Curran
Cleanfire
Dry Creek
Michigan Pellets
Okanagan
O' Malley
PA Pellets
Pinnacle
Turman
Other (please specify)
5. Overall, how would you rate your satisfaction with New England Wood Pellets?
Very Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Very Dissatisfied
6. How many tons of pellets do you use each year?
1
2
3
4
5
6
7+
7. When do you usually buy your wood pellets?
Spring (March, April, May)
Summer (June, July, August)
Fall (Sept, Oct, Nov)
Winter (Dec, Jan, Feb)
As needed
8. When do you normally take delivery of the pellets you have purchased/ordered?
January
February
March
April
May
June
July
August
September
October
November
December
9. When will you buy your pellets this year?
I already have
Spring (March, April, May)
Summer (June, July, August)
Fall (Sept, Oct, Nov)
Winter (Dec, Nov, Jan)
As needed
10. When will you take delivery of the pellets you have purchased/ordered this year?
January
February
March
April
May
June
July
August
September
October
November
December
11. What most accurately descibes the quantity of fuel you have at home right now?
0 tons
1/2 tons
1 ton
1.5 tons
2 tons
3 tons
4+
12. How do you buy your pellets?
By the bag
1 pallet at a time
2 pallets at a time
3 pallets at a time
4 or more at once (enough for the season)
Bulk delivery
13. How often do you purchase pellets?
Once a month
Once every 2 months
Once every 6 months
Once a year
14. What brand is your pellet stove?
Harman
Avalon
Breckwell
Englander
Enviro
Quadrafire
Lopi
Regency
Other (please specify)
15. How long have you owned your pellet stove?
1 year
2-3 years
4-7 years
7 or more years
16. How often do you visit wood pellet websites?
Never
Once a year
2 - 3 times a year
Once a month
Several times a month
17. Which wood pellet sites do you frequent the most?
Blogs
Forums
Wood pellet manufacturer sites
Wood pellet stove sites
Dealer websites
Internet-based pellet retailers
Only ours
None of the above
18. How important is 'not' being dependent on foreign oil to you?
Very Important
Somewhat Important
Neutral
Not Important
19. What best describes your perception of New England Wood Pellet?
Quality
Experience
Value
Availability / Reliability
Best at what they do
Largest wood pellet manufacturer
Don't know much
Other (please specify)
20. When choosing a brand of pellets, what do you find most important?
Quality of fuel
Manufacturer's experience
Cost
Availability
Past experience with brand
Dealer recommends
21. What is your gender?
Male
Female
22. What is your age?
25 or under
26-40
41-55
56 or older
23. In which state do you reside?
ME
NH
VT
MA
RI
CT
PA
NY
NJ
Other (please specify)
24. What radio stations do you listen to?
Country
Rock n' Roll
Top 40
Oldies
Classical
News / Talk
Public Radio
25. Which best describes your annual household income?
Less than 25K
25 - 50K
50 - 100K
100 - 150K
150K or higher
Prefer not to say
26. If you have any comments or suggestions for New England Wood Pellet, please enter them here.
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Thanks and good luck!
New England premium wood pellets are made in the USA
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