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Win-A-Ton
Win-A-Ton Survey
As a valued customer of New England Wood Pellet, your opinion matters! We take pride in delivering our customers a superior quality product, and we didn't get to where we are today without making improvements along the way.
Please take a few minutes to complete our survey and you just might win a FREE ton of pellets! Once you complete the survey, your email goes directly into the drawing that will be held each month. One lucky winner will be chosen at random and will be announced on PelletHeat.com.
Important note: One entry per e-mail address will be used for the drawing. One winner is selected each month, entering more than once per month DOES NOT increase your odds of winning.
Please fill out the information below so we know how to get a hold of you if you win. Good luck!
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Name
E-mail
Address:
Address 2:
City / Town:
State:
PLEASE SELECT
ME
NH
CT
MA
VT
RI
PA
NJ
NY
Other
Zip / Postal Code:
Phone Number:
Yes, please sign me up for email newsletters or special offers from New England Wood Pellet!
I agree
I do not agree
1. What is your primary heat source?
Heating Oil
Propane
Kerosene
Natural Gas
Cord Wood
Wood Pellets
Electricity
Corn
Coal
Other (please specify)
2. Do you supplement your primary heat with (select all that apply)
Heating Oil
Propane
Kerosene
Natural Gas
Cord Wood
Wood Pellets
Electricity
Corn
Coal
Other (please specify)
3. How long have you been heating with wood pellets?
1 year or less
2-3 years
4-5 years
6 or more years
4. Where do you buy your wood pellets?
Big Box Store (ex. Lowes, Home Depot, Wal-Mart, Tractor Supply)
Local Retailer (ex. Stove Shop, Hardware Store, Lawn & Garden, Farm Supply, etc.)
Internet Based Retailer
All of the above
5. When will you purchase your wood pellets?
Spring (Mar, Apr, May)
Summer (Jun, Jul, Aug)
Fall (Sep, Oct, Nov)
Winter (Dec, Jan, Feb)
As needed
6. When will you take delivery of the pellets you have purchased?
Spring (Mar, Apr, May)
Summer (Jun, Jul, Aug)
Fall (Sep, Oct, Nov)
Winter (Dec, Jan, Feb)
As needed
7. Do you have your pellets delivered?
Yes
No
8. How do you buy your pellets?
By the bag, as needed
1 ton at a time
2 tons at a time
3 tons at a time
4 tons or more at a time (enough for the season)
Bulk delivery (loose pellets)
9. How many tons of pellets do you use each year?
1
2
3
4
5
6
7+
10. What most accurately describes the quantity of fuel you have at home right now?
0 tons
1/2 ton or less
1 ton
1 1/2 tons
2 tons
3 tons
4+
11. What brand(s) of pellets are your heating with currently?
12. Overall, how would you rate your satisfaction with the brand(s) you are burning currently?
Very Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Very Dissatisfied
13. When choosing a brand of pellets, what do you find MOST important?
Quality
Price
Availability
Dealer Recommendation
14. What brand is your pellet stove?
Harman
Quadrafire
Breckwell
Englander
Enviro Fire
Whitfield
Lopi
Lennox
Jamestown
Boiler
Furnace
If you have a pellet furnace or boiler, please specify the brand (if possible):
15. How long have you owned your pellet appliance?
1 year
2-3 years
4-7 years
7 or more years
16. A pellet burning appliance requires regular maintenance to achieve proper heating performance. How often do you self-clean & vacuum your pellet appliance during the burning season?
At least once weekly
After each ton burned
Once per season
As needed
17. How often do you hire a professional stove technician to clean your stove?
Once a year
Every other year
Never
18. I perform my own 'annual' service for the appliance & venting
Yes
No
19. Are you considering a new or additional stove purchase?
In the next six months or less
Within 12 months
Within 18 months
In the next two years
Not considering a new stove purchase
20. Are you considering the purchase of a wood pellet central heating system (ex. Boiler or Furnace)?
Yes
No
21. How important is reducing the dependence on heating oil to you?
Very Important
Somewhat Important
Neutral
Not Important
22. What is your gender?
Male
Female
23. What is your age?
25 or under
26-40
41-55
56 or older
24. What radio stations do you listen to MOST frequently?
Country
Rock n' Roll
Top 40
Oldies
Classical
News / Talk
Public Radio
None
25. If you have any comments or suggestions for New England Wood Pellet, please enter them here.
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Thanks and good luck!
New England premium wood pellets are made in the USA
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